Being a Better CIOThose of you who are chief information officers or aspire to such a role are experiencing a change in your job descriptions. This change is designed to make you an even greater asset to your organization. A significant part of your job function will be technical advice and counsel. Assembling computers, running data centers, managing the network, making sure the printers work, making sure that backups and restores are executed on time and are corruption free... These responsibilities devolve on you as the hardware and software guru that you are. But your business needs you to do more (whether your business knows it or not). IT managers also have to be strategic business partners. In this role, you develop or uncover applications that keep the business going smoothly. From a business point of view, you plan and are accountable for the IT investment and the results that flow from the investment. As a business person, you manage and facilitate the information flow and make sure the right information goesto the right person at the right time. Increasingly, the IT management is given responsibility for the availability and confidentiality of business information. As such, IT managers need to be aware of all laws and regulations that impact the business. As the keeper of the Web services infrastructure, the IT manager controls an increasingly more important first contact point with customers and prospects. This gives the IT manager a key marketing function and the best position to accumulate statistical information that can further the marketing and customer relations effort. Therefore, a CIO, in order to bridge the technical and business worlds must: - Know the business aspects of the organization
- Bridge the gap between IT and corporate strategic goals
- Deploy IT resources strategically to support a company's mission
- Manage change proactively
- Take an enterprise-wide outlook when managing IT
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